We guarantee that every online purchase you make from our store is a secure transaction. Our site uses the strongest commercially available level of encryption. For futher details please read our site security page.
1. What information we hold about you.
If you have bought something from us we will have your email address, phone number, address and credit card details. If you choose to deliver items to a third-party (such as a friend) we will have their name and address. Information is only used to help us deliver the parcels and contact you. You may also receive our newsletter and special offers. You can opt-out of this at any time by using the unsubscribe link at the bottom of the mail you receive. We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history. We also collect information of a general nature about how many ‘hits’ our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don’t track individual users pathways through the site. Our site also uses ‘cookies’. Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way as they are small text files with simple information in them. You can see them as small text files inside your ‘Temporary Internet Files’ folder in Windows. Our cookies keep track of the items in your shopping basket and act as place markers when you move around the site.
2. What we do with your information.
In addition to processing your order, we also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history. We also send out a bi weekly email newsletter. These are only emailed to you if you have entered one of the website ‘competitions, or if you have made a purchase from our site. If you don’t want to receive these offers, or our occasional newsletter, simply use the unsubscribe link at the bottom of the first mail that you receive. We NEVER exchange, sell or otherwise give away your email address to other companies. Your email address is used solely by yourself, for purposes of logging into your account, and us for emailing you regarding your orders and to update you with our newsletter. We may, however, on occasion exchange your home address information with well-reputed third parties for the purpose of catalogue mail-outs. By ‘well-reputed’ we mean people who respect any catalogue ‘unsubscribe’ requests and act on them immediately, should you not wish to hear from them again. If you don’t want us to pass on your personal information simply send your email address to firstname.lastname@example.org or let us know if you no longer wish to receive our catalogues.
3. Who else sees your information.
We may have to disclose some of your information to service suppliers to help complete your order. These parties include Royal Mail, Parcel Line, FedEx and TNT.
4. Your Consent